StarPoint Advantage

We Are Your IT Department!

Ensuring your day-to-day IT operations are reliable, secure and available 24/7 is critical to competing in today’s marketplace. If you’re a business owner kept up at night worried about how to drive down operational costs and improve overall efficiencies, you’ve come to the right place. San Diego County businesses choose StarPoint Advantage to be their IT department because we pay close attention to your company’s particular needs and advocate for technology which boosts your business and helps increase your bottom line. We deliver IT Services built on trust, integrity, responsiveness and expertise backed by a team of skilled professionals.

StarAdvantage Suite

Proactive Support

(Avoiding downtime)

  • • Annual technology audits
  • • 24/7 monitoring and remediation through automation
  • • Spam, virus, spyware and Internet threat detection and prevention
  • • Application maintenance and updates
  • • Onsite and offsite backup systems
  • • 24/7 secure remote access to all business systems

Reactive Support

(If it breaks, we fix it)

  • • Friendly local help desk support
  • • Remote and on-site support available from 8 AM to 8 PM M-F
  • • Platforms includes Windows & Macs
  • • Resolutions for unplanned outages and system problems
  • • Coordinate vendors to resolve all IT related functions

Systems/Network Administration Support

(A better customer experience)

  • • Service request tracking
  • • System documentation
  • • Monthly performance reports
  • • Access to a secure client portal